Sometimes, software problems can even surprise the IT team. And a software is down so is the business, with losses that accumulate minute by minute.

IBM software support services use a global knowledge base that contains a history of problems and the solutions applied to resolve them. Specialist teams use best practices and all of their expertise along with this tool to find a solution in the fastest time possible.

Benefits for your business:

  • All of the most recent updates for your software, done accessibly and quickly. You will be updated and equipped to explore new opportunities whenever you wish.
  • Optimization of the market process, identifying opportunities and strategies.
  • Easy access to technical support by phone or over the internet. From assistance with installation and configuration to tips and suggestions for maximum system efficiency, our specialists are available to help you.
  • Capitalize opportunities and get the most value out of your software investments.
  • Global presence – over 50 support centers worldwide, with access to over 200 hardware and software labs.
  • Problem resolution in fastest time possible, mitigating losses caused by inactivity.

Count on CTI Global to support, sell and renew IBM licenses: